Out of sight, out of mind, right?
I think it was Jesus who said “People don’t quit jobs, they quit bosses”. Jesus was mostly wrong. Here’s why. Even though I’m a marketer and not a boss, it’d be too convenient/easy for me to say ‘blame the boss’. They can’t be blamed for everything but they’re certainly responsible for fixing what needs fixing, even IF they aren’t to blame (because sometimes they are).
If you don’t already, start effectively tracking why people leave because you need to know if there are themes that need to be fixed. An excel spreadsheet will do if you don’t have bespoke HR software. Consider the leaver’s age, role, line manager and of course, stated reason for leaving. BUT, be prepared to take that last one with more than a pinch of salt because most people, even leavers, don’t want to be rude or offensive, even if it’s the truth. So, they might not tell you if their line manager is like the hound of hades come clocking off time and won’t let people leave on time, that they can’t stand the MD or that the stone age technology is hampering their ability to perform. They might say that they’re leaving to ‘pursue an opportunity more commensurate with their career development’ or ‘an opportunity closer to home’, and occasionally they might be telling the truth, but more often than not, they’re just not telling you quite what you’ve done wrong.
1. Promote sideways steps when relevant. Recognising that a staff member in one role could contribute more in another is a great way to keep staff and boost productivity. We’re great at that here at Westray, I myself benefited from a sideways move from recruitment into marketing and have absolutely loved every day since. It’s a great way to make staff happy and definitely encourages staff loyalty!
2. Introduce flexible working. 70% of millennials and gen z’ers expect some form of flexible working to be on offer and 90% of UK professionals would, given the choice of 2 similar jobs, choose the 1 with more flexible working options. So, what’s in it for you? There’s a hyperlink above taking you to an article we’ve written previously including lots of stats but essentially… 83% of 8,000 businesses surveyed said categorically that flexible working had directly led to higher levels of productivity and 61% of those said it had boosted company profits.
3. Have a great career progression strategy. Even if positions aren’t available, staff will be happy to have their ambitions noted and encouraged. Where possible, assign staff a mentor who’s in the role they’re pursuing and let them deputise when their mentor is on annual leave or out of office.
A representative from Westray will be in touch with you shortly.