Westray Recruitment View more

Westray Academy

Discover the potential for custom inductions and training courses for your business.

Westray Academy is the result of consulting with our clients about their people-focused needs. We’ve moved beyond solely providing recruitment solutions and now offer a full suite of talent attraction and training solutions, aimed at ensuring that new starters and indeed existing staff, are motivated, engaged and most importantly, able to contribute to wider business goals.

Working closely with businesses from the initial recruitment campaign right through to onboarding and continuous professional development, the Westray Academy training platform offers induction programmes, industry class accreditation and professional development, including leadership and management courses, in a convenient and cost-effective format.

Key Features

· Induction & Onboarding – You’ll want to create a good first impression for your new employee on their first day. Our induction and onboarding programmes can start even before then, with courses available for them to take at home before they join you

· Compliance & Safety - We can help you deliver courses that are engaging, informative, and test the learners’ knowledge and understanding. Designed in line with the latest government guidelines, these courses can be rolled out to many people and in a short period of time

· Customer Service – Westray Academy can help you and your teams develop best practice in customer service through a combination of storytelling, knowledge tests and scenario-based learning. Helping to improve sales, brand loyalty and customer satisfaction

· Technical Training – Using paper manuals or sending staff to face-to-face training courses is costly and inefficient. Try using engaging content that the learner can revisit again and again. Revolutionise your training and boost retention rates through gaming platforms and informative video

Our Courses

Cyber/Data Protection

  • GDPR Staff Awareness, 12 Steps to GDPR Compliance
  • SM&CR - Insurance
  • Data Protection UK
  • GDPR Executive Board Course
  • GDPR Marketing Course
  • GDPR IT Course
  • GDPR HR Course
  • Cyber for Business UK

Finance

  • Anti Money Laundering - Insurance
  • Anti-Bribery & Corruption (UK)

Compliance/CPD

  • Change Management
  • Business Writing
  • Communication Skills
  • Delegation Skills
  • Dignity in the Workplace
  • Computer ICT Health & Safety
  • How to Conduct Effective Meetings
  • Interviewing Skills (Global)
  • Managing Stress for Employees
  • Managing Under Pressure
  • Managing Pregnancy in the Workplace (ROSPA)
  • Time & Priority Management
  • VDU Workstation Ergonomics (UK) (ROSPA)
  • VDU Workstation Ergonomics (Ireland) (ROSPA)
  • Anti-Bullying
  • Attendance Management
  • Dignity in the Workplace
  • Influencing Skills
  • LinkedIn for Business
  • Minute Taking for Meetings
  • Report Writing

Health and Safety

  • Manual Handling
  • Accident Reporting
  • Accident Investigation
  • Fire Safety
  • Confined Space
  • CoSHH
  • Hand Protection
  • Working at Height
  • Slips, Trips and Falls
  • Environmental Awareness
  • Asbestos Awareness
  • Risk Assessment
  • Abrasive Wheels
  • Buried Services (UK) (ROSPA)
  • Eye Safety (International) (ROSPA)
  • Fire Safety (UK) (ROSPA)
  • Electrical Safety (UK) (ROSPA)
  • Hand Protection (ROSPA)
  • Ladder Safety Awareness (UK) (ROSPA)
  • Personal Protective Equipment (ROSPA)
  • Safety, Health & Environment (UK) (ROSPA)
  • Warehouse Safety (UK) (ROSPA)

Security

  • Armed Robbery Awareness (UK)

Health

  • First Aid (Global) (ROSPA)

Hospitality

  • Responsible Service of Alcohol (UK)
  • HACCP Food Safety Levels 1 & 2 (UK) (ROSPA)
  • Food Allergies (UK) (ROSPA)

Manufacturing

  • Laboratory Safety (International) (ROSPA)

Mental Health, Being There

  • Module 1 - Art of Listening
  • Module 2 - Core Qualities of Skilled Listener
  • Module 3 - Listening
  • Module 4 - The Five Pillars of a Caregiving Experience
  • Module 5 - The role of culture
  • Module 6 - Self Esteem
  • Module 7 - Loss
  • Module 8 - Crisis Intervention
  • Module 9 - Self Care

Nursing Home,Dementia Care

  • Communication in Dementia Care
  • Knowing the person with Dementia
  • Understanding and Managing Delirium
  • Understanding and Managing Distressed Behaviour that are Challenging

Food Processing -Food Passport

  • Food Passport L1 Unit 1 - Food Safety, Hazards, Contamination & HACCP
  • Food Passport L1 UNIT 2 – Personal Hygiene and Cleaning
  • Food Passport L1 Unit 3 – Food Pests, Infestation & Pest Controls
  • Food Passport L1 Unit 4 – Health & Safety, Safety Signs and PPE
  • Food Passport L1 Unit 5 – Manual Handling of Loads and Knife Skills & Safety

Sales, Marketing and Procurement

  • Masterclass 1 – Induction
  • Masterclass 2- Understanding your Organization and Knowing your Customers
  • Masterclass 3- Meeting Regulations and Legislations
  • Masterclass 4- Communication and Interpersonal Skills
  • Masterclass 5- Roles and Responsibilities
  • Masterclass 6- Product and Service Knowledge, Customer-focused Experience and Right First time
  • Masterclass 7- Developing Self and being open to Feedback
  • Masterclass 8- Systems and Resources
  • Masterclass 9- Dealing with Customer Conflict, Challenges and Influencing People
  • Masterclass 10- Team Work

Manager to Leader

  • Team Leader/Supervisor Masterclasses
  • Masterclass 1: Manager to Leader
  • Masterclass 2: Understanding time management
  • Masterclass 3: Communication techniques and application
  • Masterclass 4: Building relationships
  • Masterclass 5: Strategic decision making
  • Masterclass 6: Leading people and leadership styles
  • Masterclass 7: Managing people
  • Masterclass 8: Operational management
  • Masterclass 9: Project management
  • Masterclass 9: Business finance

Recruitment, HR and Resource Management

Recruitment Resourcer Courses

  • Masterclass 1 - Induction
  • Masterclass 2 - The Role of Recruitment Resourcer
  • Masterclass 3 - Compliance - Legal, Regulatory and Ethical Requirements when Recruiting
  • Masterclass 4 - Client Relationship Management Systems and Data Protection
  • Masterclass 5 - Business Development - Sales Techniques and Processes
  • Masterclass 6 - Consultancy - Identifying Client Needs and the Resourcing Plan
  • Masterclass 7 - Candidate Sourcing - Using Research in the Recruitment Process
  • Masterclass 8 - Candidate Management: Researching the Candidate
  • Masterclass 9 - Candidate Sourcing - The Selection Process
  • Masterclass 10 - Candidate Management - Building and Maintaining Relationships with Candidates
  • Masterclass 11 - Customer Service

Recruitment Consultant Courses

  • Masterclass 1 - The Recruitment Industry and Role of Consultant
  • Masterclass 2 - The Recruitment Industry and Role of Consultant
  • Masterclass 3 - The Recruitment Industry and Role of Consultant
  • Masterclass 4 - Legal, Regulatory and Ethical Requirements when Recruiting
  • Masterclass 5 - Market Research and Analysing Competitor Activity
  • Masterclass 6 - The Recruitment Sales Cycle and Techniques
  • Masterclass 7 - The Recruitment Sales Cycle and Techniques
  • Masterclass 8 - The Recruitment Sales Cycle and Techniques
  • Masterclass 9 - The Recruitment Sales Cycle and Techniques
  • Masterclass 10 - Understanding Relationship Management in Recruitment
  • Masterclass 11 - Candidate Assessement

Business and Admin - Operations Departmental Manager Courses

  • Masterclass 1- the induction
  • Masterclass 2- self awareness
  • Masterclass 3- self management
  • Masterclass 4- communication
  • Masterclass 5- building relationships
  • Masterclass 6 - decision making
  • Masterclass 7 - leading people
  • Masterclass 8- managing people
  • Masterclass 9- operational management
  • Masterclass 10- project management
  • Masterclass 11- finance

Business Admin

  • Business Administrator Introduction
  • Report creation and making recommendations
  • Decision making and problem solving
  • Building and maintaining positive relationships
  • Supporting your team, meetings and logistics
  • Leading people
  • Project life-cycle and management
  • Understanding organisational purpose
  • Policies, Processes and Relevant Regulations
  • Understanding the applicability of business principles

Get in touch

To discuss any of your personal, professional or company-wide learning and development goals, please contact me directly and I’d be delighted to help.

Ashleigh Wright

Commercial Director

t: 0191 492 6622
e:[email protected]
w:http://www.westrayrecruitment.co.uk

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